FAQs - Shop/Gaming Centre
When is the Zatu Gaming Centre open?
When is the Zatu Gaming Centre open?
Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 22:00
Thursday: 09:30 - 22:00
Friday: 09:30 - 22:00
Saturday: 10:00 - 18:00
Sunday: 10:00 - 16:00
Where can I find the shop / Gaming Centre?
Where can I find the shop / Gaming Centre?
The Zatu Shop and Gaming Centre can be found in Bowthorpe, around four miles outside the city centre of Norwich, Norfolk.
Put the following address into your Sat-Nav:
40 Barnard Road,
Norwich,
NR5 9JB
Do you do click and collect?
Do you do click and collect?
Yes! Customers based in Norfolk and the surrounding area are able to select click and collect at check out FOR FREE. If you place your order before 5pm it will be available same day, if after this period you will be able to collect it the next day the Gaming Centre is open. For opening hours, please see the above.
How long do I have to pick up my collection order?
How long do I have to pick up my collection order?
After placing the order, you will receive an email confirming when your order is ready for collection. You will then have 30 working days in which to collect your order from our shop. Orders held in our shop after this time will be cancelled and fully refunded. Please see our opening hours for times when your order can be collected.
Do you have a library of games available to play?
Do you have a library of games available to play?
Unfortunately we do not currently have a games library available.
Will you be holding events?
Will you be holding events?
Yes, we will be holding events regularly in our Gaming Centre. We would always recommend checking our Events Page and keeping an eye on our various social media channels for updates on our upcoming events!
Do you have parking facilities on site?
Do you have parking facilities on site?
Yes, there are free parking spaces on site with no time limits, so no need to cut your gaming time short! We even have electric chargers available!
Do you accept cash and card payments?
Do you accept cash and card payments?
Yes, we accept both cash and card payment in our shop and Gaming Centre!
Do you have a toilet on site?
Do you have a toilet on site?
Yes, we have toilet facilities on site so you won't be caught short.
Do you allow dogs in the shop?
Do you allow dogs in the shop?
Yes, we do allow dogs in the shop! We only ask that they be kept on a lead inside and in the surrounding area!
Are you wheelchair accessible?
Are you wheelchair accessible?
Our Gaming Centre is wheelchair accessible, and we have disabled facilities on site as well. Just ask our friendly Gaming Centre staff for help!

